Refund policy

Refund & Return Policy

Thank you for shopping with us! Because our products are custom-printed and made-to-order just for you, we maintain a strict No Returns or Exchanges policy for buyer’s remorse or incorrect size selection.
Your satisfaction is our priority. If your item arrives damaged, defective, or if you receive the wrong product, we will gladly arrange a free replacement or a full refund.
To report an issue:
  1. Contact us at team@bluebird.mu within 14 days of delivery.
  2. Include your Order Number.
  3. Attach a clear photo showing the issue or damage.

Order Cancellations & Modifications

Because orders are sent directly to our printing partner to ensure fast production, we cannot cancel or change your order once it has been processed. Please double-check your shipping address and item details before completing checkout.

Lost Packages

If your tracking information shows that your package was delivered but you have not received it, please contact your local postal service immediately. We are not responsible for lost or stolen packages once marked as delivered by the carrier.